For shipping charges

Shipping is free for purchases over ¥8,000.
If the purchase amount is 8,000 yen or less, it will be uniformly 500 yen.
There is no additional charge for Hokkaido, Okinawa, and some other remote islands.
Please note that the delivery company cannot be selected.

FAQs

It usually takes about 10 to 20 days for your order to be delivered. (Subject to change depending on item availability.)

If there is a defect, please contact us here .

Please note that size and color changes are not eligible for return or exchange.

First, please check your spam folder.

If you do not have it, please set up the domain "info@nanostudio-official.com" and then contact us [here] with the ①email address and ②name you used.

[Size/Color]

Changes can be made within one business day after placing your order.

【address】

Changes can be made within 2 business days after placing your order.

If the above period has passed, no changes can be made.

▶︎Please fill in ① your name ② your order number (4 digits) and contact us 【here】 .