privacy_policy

nanostudio (hereinafter referred to as "our shop") recognizes the importance of protecting the personal information of our customers and complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"). We will strive to properly handle and protect personal information in accordance with the privacy policy of (hereinafter referred to as "this privacy policy").

1. Definition of personal information
In this Privacy Policy, personal information means personal information defined by Article 2, Paragraph 1 of the Personal Information Protection Law, that is, information about a living individual, including name, date of birth, and other information contained in the information. Information that can identify a specific individual by description, etc. (including information that can be easily compared with other information to identify a specific individual), or personal identification code shall mean information that contains
2. Purpose of use of personal information
This shop uses your personal information for the following purposes.
  • (1) To provide our shop services
  • (2) To provide guidance and respond to inquiries regarding our shop services
  • (3) To provide information on our products, services, etc.
  • (4) To respond to acts that violate the shop's terms, policies, etc. (hereinafter referred to as "terms, etc.") regarding this shop's services
  • (5) To notify you of changes to the terms and conditions related to our shop services
  • (6) To help improve our shop services, develop new services, etc.
  • (7) To create statistical data processed into a format in which individuals cannot be identified in relation to our shop services
  • (8) For other purposes incidental to the above purpose of use
3. Change of purpose of use of personal information
The shop may change the purpose of use of personal information to the extent that it is reasonably recognized to be relevant, and in the event of any change, the customer will be notified or announced.
4. Restrictions on use of personal information
This shop does not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the consent of the customer, except as permitted by the Personal Information Protection Law and other laws and regulations. However, this shall not apply in the following cases.
  • (1) When required by law
  • (2) When it is necessary to protect human life, body or property and it is difficult to obtain the customer's consent
  • (3) When it is particularly necessary to improve public health or promote the healthy development of children and it is difficult to obtain the customer's consent
  • (4) When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and with the consent of the customer, to carry out the affairs When there is a risk of interfering with
5. Appropriate acquisition of personal information
This shop acquires personal information properly and does not acquire it by deception or other wrongful means.
6. Security management of personal information
This shop will conduct necessary and appropriate supervision over its employees so that personal information can be safely managed against risks such as loss, destruction, falsification and leakage of personal information. In addition, when outsourcing all or part of the handling of personal information, this shop will conduct necessary and appropriate supervision to ensure the safety management of personal information at the outsourcee.
7. Provision to Third Parties
This shop will not provide personal information to third parties without the prior consent of the customer, except when disclosure is permitted under the Personal Information Protection Law and other laws and regulations. However, the following cases do not fall under the provision to third parties specified above.
  • (1) When the shop provides personal information in conjunction with entrusting all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
  • (2) When personal information is provided due to business succession due to merger or other reasons
  • (3) In case of joint use based on the provisions of the Personal Information Protection Act
8. Disclosure of Personal Information
When a customer requests disclosure of personal information based on the provisions of the Personal Information Protection Law, this shop will disclose to the customer without delay after confirming that the request is from the customer himself/herself. (If the personal information does not exist, we will notify you to that effect.) However, this does not apply if the shop is not obligated to disclose it under the Personal Information Protection Law or other laws. In addition, personal information may be disclosed to the settlement company for identity verification, billing destination confirmation and credit investigation at the settlement company.
9. Correction of personal information
If the customer requests correction, addition, or deletion of the content (hereinafter referred to as "correction, etc.") based on the provisions of the Personal Information Protection Act on the grounds that the personal information is not true, the shop will , after confirming that the request is from the customer himself/herself, we will conduct necessary investigation without delay within the scope necessary to achieve the purpose of use, and based on the results, correct the content of personal information. , we will notify the customer to that effect (if we decide not to make corrections, etc., we will notify the customer to that effect). However, this does not apply if the shop is not obligated to make corrections, etc. due to the Personal Information Protection Law or other laws and regulations.
10. Suspension of use of personal information
This shop does not protect personal information from customers on the grounds that the customer's personal information is handled beyond the scope of the purpose of use that has been announced in advance or that the customer's personal information has been obtained by deception or other wrongful means. In the event that suspension of use or erasure (hereinafter referred to as "suspension of use, etc.") is requested pursuant to the provisions of the law, and it is found that there is a reason for the request, the customer himself/herself After confirming that the request is made, we will suspend the use of personal information without delay and notify the customer to that effect. However, this does not apply if the shop is not obligated to suspend use, etc. due to the Personal Information Protection Law or other laws and regulations.
11. Use of Cookies and Other Technologies
Our services may use cookies and similar technologies. These technologies help us understand how our services are being used, and contribute to improving our services. Users who wish to disable cookies can do so by changing their web browser settings. However, if you disable cookies, you may not be able to use some functions of our services.
12. Contact
For requests for disclosure, etc., opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact the contact information in the "Notation based on the Act on Specified Commercial Transactions" of this shop, or visit the shop page. Please contact us using the inquiry form inside.
13. CONTINUOUS IMPROVEMENT
This shop will review the operation status of the handling of personal information from time to time and strive for continuous improvement, and may change this privacy policy as necessary.

FAQs

It usually takes about 10 to 20 days for your order to be delivered. (Subject to change depending on item availability.)

If there is a defect, please contact us here .

Please note that size and color changes are not eligible for return or exchange.

First, please check your spam folder.

If you do not have it, please set up the domain "info@nanostudio-official.com" and then contact us [here] with the ①email address and ②name you used.

[Size/Color]

Changes can be made within one business day after placing your order.

【address】

Changes can be made within 2 business days after placing your order.

If the above period has passed, no changes can be made.

▶︎Please fill in ① your name ② your order number (4 digits) and contact us 【here】 .