Terms of service

Terms of Use

Article 1 (Introduction)

1. These Terms of Use set forth the basic terms of use applicable to nanostudio (hereinafter referred to as the “Site”). Members shall use the Site only after agreeing to these Terms of Use and to all help materials and user guides concerning use of the Site established by the Company. The Company shall deem a Member to have agreed to these Terms of Use when the Member uses the Site.

2. If any provision of these Terms of Use differs from a provision of any individual terms of use (including help materials and user guides concerning use of the Site; hereinafter referred to as the “Individual Terms”), the provision of the Individual Terms shall prevail over these Terms of Use.

Article 2 (Definitions)
In these Terms of Use, the following terms shall have the meanings set forth below.
(1) “Site” means nanostudio, the fashion e-commerce site operated by the Company.
(2) “Terms, etc.” means these Terms of Use and the Individual Terms.
(3) “Service” means the services provided by the Company to Members pursuant to the Terms, etc.
(4) “Member” means an individual or legal entity that has agreed with the Company to the Terms, etc. and receives the Service.
(5) “Password” means the sequence of letters and numbers entered, together with an email address, to obtain authentication when a Member logs in.
(6) “Antisocial Forces” means designated organized crime groups, members of or persons affiliated with organizations related to designated organized crime groups, and other antisocial organizations that engage in activities contrary to the public welfare.

Article 3 (Notices)
1. Unless otherwise specifically provided in the Terms, etc., notices from the Company to Members shall be given by a method that the Company deems appropriate, such as by email, in writing, or by posting the notice on the Site.
2. If a notice from the Company to a Member is given by email or by posting on the Site pursuant to the preceding paragraph, the notice shall take effect when the email is sent or when the notice is posted on the Site, as applicable.

Article 4 (Membership Registration)
1. A person who wishes to become a Member (hereinafter referred to as a “Prospective Member”) shall personally apply for membership by the method prescribed by the Company, and membership registration shall be completed when the Company sends notice of acceptance by the method prescribed by the Company. A Prospective Member shall make such application after accepting the Terms, etc., and the Company shall deem the Prospective Member to have accepted the Terms, etc. when the Prospective Member applies for membership in the Service.
2. Members shall register truthful and accurate information when registering for membership. If any registered information changes, the Member shall promptly complete the prescribed procedures.
3. A minor may not apply for registration without the prior consent of a duly authorized legal representative.
4. Information registered or submitted by a Member pursuant to the Terms, etc., and information obtained by the Company through the Member's use of the Service shall be handled in accordance with the Company's separately established “Privacy Policy.”
5. Notwithstanding the preceding paragraphs or any other provisions of the Terms, etc., if a Prospective Member or Member falls under any of the following items, the Company may refuse membership registration without prior notice to or consent from that person. Even after approving membership registration, the Company may revoke it. If membership registration is deleted, all rights that the Member holds against the Company shall be extinguished.
(1) The person has previously had their membership suspended or terminated for violating these Terms, etc.
(2) The person made a false statement or error, or omitted required information, when registering for membership.
(3) There is a risk that the person will fail to perform an obligation under the Terms, etc.
(4) The Company determines that the person is a member of or affiliated with Antisocial Forces, or may be either.
(5) The Company otherwise determines that the person is inappropriate.

Article 5 (Password Management)
1. The Company and the Service are not involved in the management of Members' Passwords. Members shall not disclose, lend, share, transfer, sell, purchase, or otherwise make their Passwords available to any third party, and shall manage them strictly to prevent disclosure to third parties. The Company shall deem all use and other acts carried out using a Member's Password to have been carried out by that Member.
2. The Company shall bear no liability for any damage arising from a Member's inadequate management of a Password, an error in its use, its use by a third party, or otherwise.
3. If a Member's Password becomes known to a third party, or if the Member suspects that the Password is being used by a third party, the Member shall immediately notify the Company and shall follow any instructions from the Company. In such a case, the Company may suspend the Member's Password, etc. as an unauthorized account.
4. Members are obligated to change their Passwords periodically, and the Company shall bear no liability even if a Member incurs damage as a result of failing to fulfill that obligation.

Article 6 (Email Newsletters, etc.)
Members acknowledge that the Company may distribute to Members, by email or other means, information concerning the Service, notices regarding system maintenance, and any other information that the Company deems appropriate.

Article 7 (Changes to Registered Information, etc.)
If any information submitted to the Company at the time of the membership application changes, the Member shall notify the Company without delay using the form prescribed by the Company.
A notice from the Company to a Member shall be deemed to have reached the Member at the time it would ordinarily have arrived, provided that the Company sent the notice to the contact information submitted by the Member.

Article 8 (Withdrawal from Membership)
A Member may withdraw from membership by following the procedures prescribed by the Company. The withdrawal shall become effective when the Company completes those procedures.
If a Member dies or another circumstance makes it impossible for the individual to use the membership, the Company may deem the Member to have withdrawn at that time and may disable the Member's Password.

Article 9 (Provision of Membership Registration Information to Third Parties)
1. The Company may provide membership registration information to a third party in any of the following cases:
(1) The Member has given consent.
(2) A court, public prosecutor's office, police authority, tax office, bar association, consumer affairs center, or other institution with comparable authority requests disclosure of the registration information, and the Company decides to comply with the request.
(3) The information is disclosed to an insurance company for the purpose of making an insurance claim.
(4) The Member's order or application information is forwarded to a contractor for the purpose of providing products or other incidental services.
(5) The information is disclosed to a service provider to which the Company outsources payment processing.
(6) The Company outsources all or part of its operations to a third party.
(7) The information is disclosed to a person who owes a duty of confidentiality to the Company.
(8) Disclosure is necessary for the Company to exercise its rights.
(9) The information is disclosed to a successor to the business in connection with a merger, transfer of business, or other succession to the business.
(10) Disclosure is permitted under the Act on the Protection of Personal Information or other applicable laws and regulations.
(11) The Company otherwise determines that disclosure is appropriate.

Article 10 (Changes to and Discontinuation of the Service)
When necessary for the proper operation of the Service, the Company may change the content or specifications of the Service, or suspend or discontinue its provision, without giving prior notice to Members. The Company shall bear no liability even if a Member suffers damage or disadvantage as a result of any such change, suspension, or discontinuation.

Article 11 (Prohibited Acts by Members)
1. When using the Service, a Member shall not engage in any of the following acts:
(1) Using the Service for an improper purpose.
(2) Infringing intellectual property rights, portrait rights, publicity rights, or any other rights.
(3) Infringing privacy.
(4) Defaming or insulting another person, or obstructing another person's business.
(5) Engaging in fraud or any other act connected to a criminal offense.
(6) Engaging in an act that violates the Act on Prohibition of Unauthorized Computer Access, an act constituting the offense of obstruction of business by damaging a computer (Article 234-2 of the Penal Code), or any other unauthorized operation of a computer belonging to the Company or another person.
(7) Transmitting, providing, or recommending a computer virus or other harmful program.
(8) Engaging in any other criminal act or any act that violates applicable laws or regulations.
(9) Altering or deleting information belonging to the Company, a Member, or any other third party.
(10) Improperly using equipment belonging to the Company, a Member, or any other third party and thereby interfering with its operation.
(11) Engaging in any commercial activity using one's status as a Member without the Company's approval.
(12) Violating applicable laws or regulations, the Terms, etc., or public order and morals.
(12) Interfering with the operation of the Service or otherwise damaging the Company's credibility.
(13) Any other act that the Company determines to be inappropriate.

2. If the Company incurs any damage as a result of a Member's violation of the Terms, etc., the Company may claim compensation for that damage from the Member.

Article 12 (Scope of the Company's Liability)
1. The Company does not warrant that the Service is free from defects or bugs.
2. The Company does not warrant that a Member will not suffer damage caused by a computer virus or other harmful program when using the Service, and the Company shall bear no liability for any such damage.
3. The Company shall not bear any communication charges or other costs incurred by a user when using the Service.
4. Under no circumstances shall the Company compensate a Member for lost profits, indirect damage, consequential damage, special damage, attorneys' fees, or any other damage not provided for in this Article.
5. The Company shall bear no liability for damage incurred by a Member as a result of force majeure, including natural disasters, disturbances, riots, fires, or power outages, regardless of whether a claim is based on nonperformance, tort, or any other legal cause of action.
6. The Company shall bear no liability for the accuracy, fitness for a particular purpose, or other characteristics of information obtained through use of the Service.
7. The Company shall bear no liability for any damage arising from information obtained through use of the Site's services.
8. If a dispute arises between a Member and another Member or a third party in connection with information or services provided through the Site, the Member shall resolve the dispute at their own expense and responsibility and shall not cause damage to the Company.
9. The Company shall bear no liability for the performance of obligations relating to any sale of goods or other transaction conducted between a Member and a third party through the Site, or for any dispute arising in connection with any such transaction.
10. If all or part of the Service is lost or damaged due to force majeure referred to in the preceding paragraph or another cause not attributable to the Company, and the Company decides not to restore it, the Company may notify Members accordingly and discontinue all or part of the Service.

Article 13 (Governing Law and Jurisdiction)
The formation, effectiveness, and interpretation of the Terms, etc. shall be governed by the laws of Japan. Any dispute arising between the Company and a Member or a third party in connection with the Terms, etc. shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company as the court of first instance.

Article 14 (Changes to the Terms, etc.)
The Company may revise the Terms, etc. at any time. Following any revision, the revised Terms, etc. shall apply. If a Member uses the Service after the Terms, etc. have been revised, the Member shall be deemed to have agreed to the revised Terms, etc.

Article 15 (Severability)
If any provision of these Terms of Use is held invalid, the validity of the other provisions shall not be affected, and those other provisions shall remain in effect.

Article 16 (Purchase of Products)
1. Members may use the Service to purchase products and other items from the Company.
2. If a Member wishes to purchase a product or other item, the Member shall apply to purchase or use it in accordance with the method separately specified by the Company.
3. In connection with the application described in the preceding paragraph, a sales contract for the relevant product or other item shall be formed between the Member and the Company when, after reviewing the delivery destination and order details entered or registered by the Member, the Member clicks the button indicating that the order is to be placed and subsequently receives an email from the Company confirming the order details.
4. Notwithstanding the preceding paragraph, if any fraudulent or improper conduct occurs in connection with use of the Service, the Company may cancel or terminate the sales contract or take any other appropriate measure.
5. Delivery of products and other items through the Service is available to all countries and regions to which this store can deliver. Standard order shipping is free worldwide. No additional shipping charge applies to Hokkaido, Okinawa, or remote islands.


Article 17 (Payment Methods)
1. The amount payable for products and other items shall be the total of the purchase price of those products and other items, including consumption tax, and all related fees.
2. Payment for products and other items purchased through the Service shall be limited to payment by a credit card in the Member's own name or another payment method separately approved by the Company.
3. When paying by credit card, the Member shall comply with the terms separately agreed between the Member and the credit card company. If any dispute relating to use of the credit card arises between the Member and the credit card company or another party, the Member and the credit card company shall resolve the dispute at their own responsibility.

Article 18 (Disclaimers Concerning Products, etc.)
1. Except as provided in the preceding Article, the Company makes no warranty and assumes no responsibility with respect to the Service or any product or other item sold through the Service, including its quality, materials, functions, performance, compatibility with other products, or any other defect, or with respect to any damage, loss, disadvantage, or other harm arising from any of the foregoing.
2. With respect to any problem arising from an unknown delivery destination or similar circumstance, the Company shall be deemed to have fulfilled, and shall be released from, its obligation to deliver the product or other item by contacting the contact information registered by the Member and delivering the product or other item to the delivery destination designated when the product was purchased.

End

Established March 21, 2021
For all inquiries concerning these Terms of Use and the Service, please use the chat support available on the Contact page.
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