Refund policy

Notes
1) At our shop, the liquidity of inventory is high,
It may be out of stock after ordering, or shipping may be defective.
Some items are out of stock
We do not accept cancellations for all other products.

2) The color of the product may differ from the image due to indoor lighting and lighting conditions. Also, please understand that the characteristics of each monitor may differ before purchasing.

3) We do not accept color or size changes after the order is completed.

・We do not accept any returns or exchanges due to customer reasons such as changing the size, color, image, or actual size.

・Because it is an overseas product, the size may vary.

・Because it is an overseas product, there is a difference between the photo and the fabric material.

・Because it is an overseas product, sewing may be rough. There may be fraying, unfinished threads, no washing tag, wrinkles, loose beads and buttons. Please purchase after understanding.

・Because it is an overseas product, some bottoms such as jeans and denim may not have holes in the buttonholes. In that case, please note that you will have to open the holes yourself.

・We cannot exchange/return items that have been tried on or washed, as well as items that have smells or stains on them.
・Products that have passed more than 6 days after arrival cannot be exchanged/returned.

If you receive a defective product or receive a product that differs from what you ordered <br>In the event that the delivered product is found to be defective, or if you receive a product that differs from what you ordered, we may issue a refund or the same product. I will exchange it for

(Please note that if you do not contact us within 6 days after receiving the product, we will not be able to accept the return of the defective product.)

If the product you want to exchange is out of stock, we will proceed with the refund process.

Please note that we cannot accept returns or exchanges in the following cases.
・Returns and exchanges due to customer's convenience (color, size, etc.)
・Items without tags (The tag is considered used when the tag is removed.)
・Products that have been used for more than 6 days since arrival ・Products that have been used, repaired, washed, or cleaned

4) We do not accept any changes, additions or cancellations of products after the order is completed.


5) Your personal information will not be used for anything other than shipping. Please use it at ease.

FAQs

Normally, it will be delivered in about 10-20 days after your order.

If there are any defects, please contact us .

Please note that changes in size and color are not eligible for returns or exchanges.

Please check your spam folder first.

If you do not have it, please contact us by setting the domain to "info@nanostudio-official.com" and attaching the ① email address ② name used for the inquiry .

[Size/Color]

You can change your order within 1 business day after placing your order.

【address】

You can change your order within 2 business days after placing your order.

If the above period has passed, no changes can be made.

▶︎ ① Your name ② Please fill in your order number (#4 digits) and contact us .