For shipping charges

Shipping is free for purchases over ¥8,000.
If the purchase amount is 8,000 yen or less, it will be uniformly 500 yen.
There is no additional charge for Hokkaido, Okinawa, and some other remote islands.
Please note that the delivery company cannot be selected.

FAQs

It usually takes about 10 to 20 days for your order to be delivered. (Subject to change depending on item availability.)

If there are any defects, please contact us .

Please note that changes in size and color are not eligible for returns or exchanges.

Please check your spam folder first.

If you do not have it, please contact us by setting the domain to "info@nanostudio-official.com" and attaching the ① email address ② name used for the inquiry .

[Size/Color]

You can change your order within 1 business day after placing your order.

【address】

You can change your order within 2 business days after placing your order.

If the above period has passed, no changes can be made.

▶︎ ① Your name ② Please fill in your order number (#4 digits) and contact us .